SugarHouse

Likes

  • Casino and Sports Betting
  • Live chat support
  • Solid promos and rewards program
  • Numerous deposit and withdrawal options

Dislikes

  • Onsite education needs improvement
  • Too many pop-ups on online site during login
  • Just a few exclusive and jackpot slot games
SugarHouse 
US Regulated Sportsbook✅ Yes
Poker✅ Yes
Casino✅ Yes
Online Availability - New Jersey✅ Yes
Online Availability - Nevada❌ No
Online Availability - Delaware❌ No
Online Availability - Pennsylvania❌ Coming soon
Online Availability - West Virginia❌ No

SugarHouse is a land-based casino in Philadelphia, PA which is also gaining traction in the online space. Once NJ legalized sports betting in the summer of 2018, SugarHouse was third to market to help satisfy the demand. 

The site runs on software from Rush Street Interactive. That works out pretty well for SugarHouse. It’s a subsidiary of Rush Street Gaming, which owns and operates SugarHouse and a few other brick-and-mortar casinos. 

Overall, SugarHouse has smooth software as well as a pretty solid rewards and loyalty program. Let’s take a detailed look at what this growing player in the online gaming world brings to the table. 

SugarHouse Sign-up Process

Some casinos and sportsbooks can be a bit overwhelming on this front. That’s not an issue with SugarHouse. It’s a simple and painless process. You’ll be ready to go in no time as a result.

Here’s what the sign-up process looks like. For starters, click on the ‘Join Now’ button in the upper right-hand corner.

Clicking on that will bring you to this screen.

Simply select your screen name, enter an email address, and choose your password. You’ll then re-enter your password for confirmation and enter any promotional codes you may have.

SugarHouse Deposit Options and Fees

Moving money in and out of your SugarHouse account is also quick and easy. Once your account is all set, you will see a menu for cashier in the upper right of the screen.

If you pull down the dropdown for cashier, you will be brought to this screen.

All of the deposit and withdrawal options are conveniently listed in list form on the left of the screen.

At the bottom of the screen, you will see clickable icons which allow you to quickly change your funding option.

Depositing money on SugarHouse really couldn’t be any simpler. Once you have chosen your preferred funding method, you’ll enter the amount of funds.

If you have a bonus code, you’ll enter it at this point as well. Once you’re all set, simply click deposit.

If you have any questions about depositing money, there’s a fantastic help center at the top of the screen which provides answers to a number of frequently answered questions.

For your convenience, all of the options you will have for moving money on and off of SugarHouse are listed below.

SugarHouse Funding OptionsDepositWithdrawCost
Online Banking (ACH)✅ Yes✅ YesFree
Credit/Debit Card✅ Yes❌ NoFree
PayPal✅ Yes✅ YesFree
SugarHouse Prepaid Card✅ Yes✅ YesFree
Neteller✅ Yes✅ YesFree
Pay with Cash by 7-11✅ Yes❌ NoFree
Cash @ Casino Cage✅ Yes✅ YesFree
Wire Transfer✅ Yes❌ NoFree

Just like the sign-up process, funding your SugarHouse account really is a snap.

SugarHouse Sports Betting

SugarHouse was one of the first to market in NJ for sports betting. Let’s just say they were ready to go. The site includes all of the major sports you’re looking for, as well as several popular niche sports.

Whether it’s NFL or Aussie Rules Football, MLB or Cricket, SugarHouse has you covered.

SugarHouse Sportsbook 
Total Sports Offered20
Aussie Rules (AFL)✅ Yes
Baseball (MLB)✅ Yes
Basketball (NBA)✅ Yes
Basketball (NCAA)✅ Yes
Boxing✅ Yes
Cricket✅ Yes
Cycling✅ Yes
Darts✅ Yes
Entertainment❌ No
E-Sports❌ No
Football (NFL)✅ Yes
Football (NCAA)✅ Yes
Golf (PGA)✅ Yes
Hockey (NHL)✅ Yes
Horse Racing❌ No
MMA (UFC)✅ Yes
Motor Sports✅ Yes
Nascar✅ Yes
Rugby (League)❌ No
Rugby (Union)✅ Yes
Soccer (EPL)✅ Yes
Soccer (UEFA)✅ Yes
Soccer (MLS)✅ Yes
Tennis✅ Yes

At the top of the screen, click on the ‘sports bets’ link.

That will bring you to the main sports betting screen, which looks like this.

On the left hand side, you can scroll through all of the different sports offered. In the center, you’ll find events which are going on right now. Scrolling down the page will bring you to sections for various popular sports.

If you’re looking for online sports betting in NJ, SugarHouse is a great place to visit.

Bets Offered

In addition to offering plenty of sports, SugarHouse also has you covered on all of the different bet types. At the top of the list, you’ll find standard bets for point spread, money line, and point totals.

Using NBA games as an example, you’ll find the day’s games listed like this.

Next to spread, there is an arrow you can pull down to find all of the different bets offered for that event. In addition to bets on individual games, you’ll also find wagering opportunities for parlays and futures on SugarHouse.

For NJ online sports betting, you’ll find plenty of options on SugarHouse.

SugarHouse Sports Betting Odds

SugarHouse is in line with the rest of the industry when it comes to sports betting odds. You’ll find the standard odds of -110 on spreads and totals, but the market will adjust up and down depending on demand. 

Moneyline bets are also in sync with other sportsbooks. Naturally, you will sometimes find more appealing odds on other books, and vice versa.

All in all, SugarHouse does a solid job of offering an efficient market which aligns well with others in the industry. 

Live Dealer Games

SugarHouse is neither ahead of or behind the curve on this front. All of the standard options you would expect to find on an online casino are offered.

SugarHouse gets bonus points for making the table minimums clear and upfront. In addition, listing times for games which are not 24/7 is a nice touch.

SugarHouse Slots

SugarHouse offers 300+ slot games, so there’s a solid chance that reel players will find something that captures their attention. However, we were a little disappointed to find only one jackpot game. In addition, SugarHouse only offers a few titles which are exclusive.

Here are the games which fall into those categories for your reference.

  • Divine Fortune (Jackpot)
  • Vortex
  • Double Jackpot Smokin 777
  • Double Jackpot
  • Star Magic

While SugarHouse is lacking on jackpots and exclusives, there are several positives for reel players. For example, you can filter the games easily to find what you are looking for with ease.

Another big positive is that SugarHouse lists out the minimum wagers for each of the games offered, as well as what that will cover.

While we would like to see some more exclusive and jackpot games, SugarHouse does a nice job of catering to slot players overall.

Mobile Betting

SugarHouse offers mobile betting with apps available for both Android and iOS users.

Just like the web-based experience, the apps are smooth and intuitive. The menus are easy to navigate, and you’ll find that the mobile offering is really similar to the internet site. 

Customer Support

This is another area in which SugarHouse is on top of its game. Live chat support is a huge positive for online gaming sites, and you’ll have little trouble connecting here. Just click on the ‘Help Center’ at the top of the page.

From there, you’ll be brought to another screen which looks like this.

You’ll find plenty of FAQs to browse through, as well as clickable links for email and chat support. When you click live chat, you’ll see a pop-up that looks like this.

Once you click ‘start chatting,’ you’ll know where you stand in queue and how long you’ll expect to wait. In our experience and test, we were chatting with a rep in under a minute.

Overall, SugarHouse seems to do a great job on support. However, it does take some digging to find a phone number or physical address. The good news is that it’s also a land-based casino, so that info is not difficult at all to find. 

Education

It’s a mixed-bag for SugarHouse when it comes to education. First, the good news. New sports bettors will find a helpful getting started guide under the help center.

There’s some great info there which will definitely be helpful to new users. We’d love to see something similar for the casino side. While there are help articles and info on the individual games, a clear go-to spot for new players would go a long way.

The Bottom Line

SugarHouse was quick to market in NJ, but it was far from a rush to judgement. The online site and mobile apps were in waiting for the green light. Once they received it, SugarHouse hit the ground running with a smooth an intuitive offering which is very user friendly.

Live chat support is a big positive, as are the wide range of deposit and withdrawal options. There are plenty of offerings on both the casino and sports side, but SugarHouse could certainly step it up with progressive slots and exclusive games.

Bottom line: SugarHouse is worth your investment, both in terms of time and with your gaming dollars.